Privacy Policy
Last updated: Wednesday 1 July 2027
Who we are
Make The Story is a brand identity and web design studio run by Kirsty Munro, based in Harrogate, Yorkshire. This policy explains what information is collected when you visit this website or get in touch, and how it's used.
If you have any questions, you can reach me at hello@makethestory.co.uk.
What information I collect
I collect information in the following ways:
When you contact me If you fill in a contact form, send an email or book a call, I'll collect the details you provide. This is usually your name, email address, business name and any information you share about your project.
When you browse the website Like most websites, this site uses cookies and similar technologies to help it run properly and to understand how visitors use it. This may include:
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Essential cookies needed for the site to function (set automatically by Wix, the platform this site is built on)
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Analytics cookies, which help me understand how visitors find and use the site (for example, Google Analytics)
You can control cookies through your browser settings. Turning some off may affect how parts of the site work.
If you sign up to receive updates
If you choose to join a mailing list, I'll collect your name and email address so I can send you the content you've asked for. You can unsubscribe at any time using the link in any email.
How I use your information
I use the information collected to:
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Respond to your enquiry and discuss your project
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Send proposals or project information you've requested
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Send occasional emails or updates, if you've opted in
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Understand how the website is used, so I can improve it
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Meet legal and accounting obligations
I don't sell or share your information with third parties for marketing purposes.
The legal basis for using your information
Under UK GDPR, I rely on the following grounds:
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Consent – for example, when you sign up to a mailing list or accept non-essential cookies
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Legitimate interests – for example, responding to your enquiry or improving the website
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Contract – where I need your information to deliver a project you've commissioned
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Legal obligation – for example, keeping financial records for tax purposes
Where your information is stored
This website is built and hosted using Wix Studio. Wix may store and process data on servers located outside the UK, including in the US, and has its own privacy and security measures in place. You can read more in Wix's privacy policy.
Enquiry and project information may also be stored in tools such as email and project management software. These are chosen with care and only used where necessary.
How long I keep your information
I keep enquiry and client information for as long as needed to manage our working relationship, and afterwards only as long as required for legal, accounting or reasonable business purposes. Mailing list information is kept until you unsubscribe or ask me to remove it.
How long I keep your information
Under UK GDPR, you have the right to:
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Ask what information I hold about you
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Ask me to correct inaccurate information
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Ask me to delete your information
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Withdraw consent at any time (for example, unsubscribing from emails)
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Object to how your information is used
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Ask for your information in a portable format
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To exercise any of these rights, email hello@makethestory.co.uk.
If you have a concern about how your data has been handled, you also have the right to contact the Information Commissioner's Office (ICO), the UK's data protection regulator.
Children's privacy
Children's privacy
Changes to this policy
This website is not intended for children, and I don't knowingly collect information from anyone under 16.
Contact
If you have any questions about this policy or how your information is used, please get in touch at hello@makethestory.co.uk.